What to Do If Your Online Account Is Hacked: 12 Immediate Steps
Updated: 10 September 2026 · Reading time: about 9 minutes An unfamiliar login, password-reset notice, message you did not send or changed recovery address can mean someone else has access to your account. Move quickly, but do not let panic push you into a fake “recovery service.” Use only the provider’s official app, a saved bookmark or a website address you independently know. First priority Secure the email account used to reset your other passwords. If email is compromised, an attacker may intercept recovery messages and regain accounts after you change them. If money, identity documents, workplace data or another person’s information is involved, contact the relevant bank, provider or administrator through a verified channel immediately. Signs an account may be compromised A login, device or location you do not recognise. A password, recovery phone, recovery email or security method changed without you. Messages, posts, comments, files or purchases you did...